Subprocessor List
Last updated: August 3, 2026
| Provider | Purpose | Data categories | Location / transfer note |
|---|---|---|---|
| BigRock | Hosting, web application infrastructure, database, file/media storage, rotating backups and cPanel-based email infrastructure. | Account, business, contact, message, media, log, backup and email data as needed to host and operate UdyamSync. | Provider-controlled data centres and infrastructure locations; UdyamSync does not make an India-only location representation. |
| Meta Platforms / WhatsApp | WhatsApp Business Platform and Cloud API; message and media routing; templates; delivery/read status; business account and phone-number management. | WhatsApp identifiers, recipient phone numbers, messages, media, templates, profile and delivery metadata; access credentials and instructions required for the connection. | Meta-controlled locations under Meta/WhatsApp terms. |
| Razorpay | Checkout, payment collection, payment status, refunds and transaction reconciliation. | Customer name, email, mobile, amount, currency, order/payment/refund identifiers and payment metadata. Sensitive payment credentials are handled by Razorpay, not stored by UdyamSync. | Razorpay and financial-network locations under applicable payment and privacy rules. |
| Google Firebase Authentication | SMS OTP for registration, mandatory mobile verification and password recovery; spam and abuse prevention. | Mobile number, OTP transaction and verification-related technical data. The actual OTP is handled by Firebase and is not stored by UdyamSync. | Google/Firebase-controlled locations, which may include processing outside India. |
UdyamSync may update this list and provide reasonable advance notice where practical. Customers may raise a documented data-protection objection under the Data Processing Addendum.