Data Deletion Instructions

Last updated: August 3, 2026

1. Request channels

Email support@udyamsync.com from the registered account email with the subject “Data Deletion Request”. Include the account/workspace name, registered email and mobile number, and describe whether the request covers the full account or specific data.

2. Verification

UdyamSync will use proportionate steps to verify identity and authority before deleting or exporting data. A customer requesting deletion of workspace data must have the required workspace authority.

3. What happens

Eligible account, workspace, contact, message and media data will be deleted or anonymised within 30 days after verification.

Deletion may be limited or delayed for invoices and payment records, legal claims, court or government orders, fraud prevention, security investigations and other legally required retention.

Protected rotating backups may contain deleted data for up to 60 additional days. Backup copies are not available for ordinary use and will expire through normal rotation.

4. Customer-controlled data

Where a request concerns information placed in UdyamSync by one of our customers, the requester should normally contact that customer first. UdyamSync will reasonably assist the customer in completing a valid request.

5. Effect on service

Deleting the account or essential account data may permanently end access. Data may not be recoverable after active deletion and backup expiry.

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